Who are your customers?
What do they want to achieve?
How can your product help them do this?
Planning starts by defining granular audience personas rather than interest categories.
For each persona we identify two positions: the problem they're looking to solve and the outcome they're looking to achieve, and then the product purpose: how your product addresses both.
That gives us, for a typical brand, five audience personas, each with a problem to solve, an outcome to achieve and a product purpose that connects them.
Every ad we make from here has one of those as its brief.
Persona
Who they are and the relationship they have with your product today.
Position 1 · Problem
What's going wrong for them that they want solved.
Position 2 · Outcome
What they're trying to achieve, in their own words.
Product purpose
How your product addresses the problem and delivers the outcome.